Frequently Asked Questions

Everything you need to know about shopping with Just a moment...

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Can I change or cancel my order after it has been placed?

Since we strive to process orders as quickly as possible, you have a 60-minute window after checkout to request a change or cancellation before the order enters the fulfillment stage.

Do you ship internationally?

Yes, we currently ship to over 50 countries. International shipping rates and delivery times vary by location and will be calculated at checkout.

How can I contact customer support?

Our team is here to help! You can reach us via the live chat icon on our website, or by emailing [email protected] between 9:00 AM and 5:00 PM EST.